GENERAL FAQS
Everything you need to know
CATEGORIES
PRODUCT-SPECIFIC
STILL HAVE QUESTIONS?
SAFETY
WHAT SHOULD I DO IF I COME IN CONTACT WITH THE LIQUID IN LIQUID-PLUMR® PRODUCTS?
If swallowed, do NOT induce vomiting. If in eyes, hold eyelids apart and flush the eye continuously with running water. Continue flushing until advised to stop by a Poisons Information Centre or a doctor, or for at least 15 minutes. If skin or hair contact occurs, remove contaminated clothing and flush skin and hair with running water. For advice, contact the Poisons Information Centre (Australia 131 126) or a doctor (at once).
IS IT SAFE TO MIX LIQUID-PLUMR® PRODUCTS WITH ANY OTHER PRODUCT?
No. Do not use Liquid-Plumr® products with ammonia, toilet bowl cleaners or other non-Liquid-Plumr® clog removers, as splashing or the release of hazardous gases may occur. We do not recommend using Liquid-Plumr® products with non-Liquid-Plumr® products. It is safe to use any Liquid-Plumr® product in the same drain.
ARE LIQUID-PLUMR® PRODUCTS SAFE FOR ALL PIPES?
Yes. Lab tests confirm that all Liquid-Plumr® products are safe for all household plumbing. However, we do not recommend unclog removers in rubber pipes. The products may damage rubber.
USAGE
WILL ANY LIQUID-PLUMR® PRODUCTS CLEAR A FOREIGN OBJECT OR TREE ROOT THAT IS BLOCKING MY DRAIN?
Liquid-Plumr® products cannot clear a foreign object or tree root from your drain. You'll need to call a plumber to remove the object.
CAN I USE LIQUID-PLUMR® PRODUCTS IN MARBLE, FIBERGLASS, CHROME OR PORCELAIN SINKS?
Absolutely! Use of Liquid-Plumr® products is safe for all types of sinks.
CAN I USE MY PLUNGER WITH LIQUID-PLUMR® PRODUCTS?
No. We do not recommend using a plunger when a clog remover is in the drain. There is a possibility that plunging will cause the product to splash back and get on you or your clothing.
CAN I USE LIQUID-PLUMR® PRODUCTS IN MY DISHWASHER?
No. Unfortunately, we don't recommend using clog removers in a dishwasher. Dishwashers frequently use rubber attachments for draining, and clog removers may damage rubber.
CAN I USE LIQUID-PLUMR® PRODUCTS IN MY TOILET?
No. Liquid-Plumr® products are not designed to remove the waste that may be clogging your toilet.
IS IT SAFE TO USE LIQUID-PLUMR® PRODUCTS IF I HAVE A SEPTIC SYSTEM?
Yes. It's safe to use Liquid-Plumr® products if you have a septic system. The ingredients degrade rapidly and will not harm the bacteria in your tank.
STORAGE
HOW LONG CAN I STORE LIQUID-PLUMR® PRODUCTS IN MY HOME?
Liquid-Plumr® products work best when used within 12 months of the manufactured date.
MONEY BACK GUARANTEE
HOW DO I CLAIM MY GUARANTEE?
If you purchase a Liquid-Plumr® product and are not satisfied, you may request a product price refund to our Customer Service by calling 1800 813 661 Monday-Friday, 8:30am - 5:00pm and speak to one of our Customer Service Representatives.
LIQUID-PLUMR® PRO-STRENGTH URGENT CLEAR GEL DRAIN CLEANER
HOW MUCH OF THIS PRODUCT SHOULD I USE PER OCCASION?
For best results, we recommend using the entire bottle for every clog problem.
CAN I USE THIS LIQUID-PLUMR® PRODUCT IN MY GARBAGE DISPOSAL?
Yes. This product is safe to use in your garbage disposal. When using this product in a drain that contains a garbage disposal, simply follow normal directions for use and flush the product with the disposal running.
HOW OFTEN CAN I USE THIS PRODUCT?
Use this product whenever water stops flowing into your drain, which is characterised by standing water. You may also use it whenever you notice a slow-running drain.
CAN I USE THIS PRODUCT TO KEEP MY DRAIN FROM CLOGGING?
Yes. This product is very effective on full clogs and slow flow drains, and with regular monthly use can help keep your pipes flowing freely.
CAN I USE THIS PRODUCT IN A DRAIN THAT CONTAINS STANDING WATER (WHEN WATER HAS STOPPED FLOWING)?
Yes. This product is designed to pour through standing water. It is formulated to clear the full clogs that cause water to stop draining.
WILL THIS PRODUCT IMPROVE A SLOW DRAIN?
Yes. This product is designed to work fast on slow-running drains.
HOW LONG SHOULD I WAIT BEFORE FLUSHING THE DRAIN WITH WATER?
If you have a standing water clog, wait at least 7 minutes before flushing with water. If you have a slow flow drain, wait 15 minutes before flushing with water. If you have an especially difficult clog, you can safely let the product sit overnight.
WHAT SHOULD BE DONE IF MY PROBLEM GETS WORSE AFTER USING THIS PRODUCT?
This may happen when a partially dissolved clog gets lodged further down the pipe. We recommend trying another bottle of this product. However, if the problem continues to persist, you should call a plumber, as there are some plumbing situations that even Liquid-Plumr cannot fix.
IS THIS PRODUCT'S PACKAGING RECYCLABLE?
Yes. After pouring the entire bottle into your drain, rinse the bottle, replace the cap and then recycle.
WHAT SHOULD I DO IF I COME IN CONTACT WITH THE LIQUID IN LIQUID-PLUMR® PRODUCTS?
If swallowed, do NOT induce vomiting. If in eyes, hold eyelids apart and flush the eye continuously with running water. Continue flushing until advised to stop by a Poisons Information Centre or a doctor, or for at least 15 minutes. If skin or hair contact occurs, remove contaminated clothing and flush skin and hair with running water. For advice, contact the Poisons Information Centre (Australia 131 126) or a doctor (at once).
IS IT SAFE TO MIX LIQUID-PLUMR® PRODUCTS WITH ANY OTHER PRODUCT?
No. Do not use Liquid-Plumr® products with ammonia, toilet bowl cleaners or other non-Liquid-Plumr® clog removers, as splashing or the release of hazardous gases may occur. We do not recommend using Liquid-Plumr® products with non-Liquid-Plumr® products. It is safe to use any Liquid-Plumr® product in the same drain.
WHAT INGREDIENTS ARE IN THIS PRODUCT?
Ingredients include sodium hypochlorite, sodium hydroxide, surfactants, and sodium silicate (corrosion inhibitor).
